Privacy Policy

Effective Date: October 28, 2025

The Modern Experience Clinic (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit the-me-clinic.com, use our services, or interact with us online.

1. Information We Collect

We collect two types of information:

A. Non-Medical Information

When you visit our website or interact with our digital tools, we may collect:

  • Personal details you voluntarily provide (such as your name, email address, and phone number) through contact forms, appointment requests, or newsletter sign-ups.

  • Usage data such as pages visited, time on site, and referring websites.

  • Cookies and tracking technologies through Google Ads, Google Analytics, and similar tools to measure site performance and marketing effectiveness.

B. Medical or Health Information

If you are a patient, we may collect or store health-related information through our HIPAA-compliant electronic medical record platform (Osmind).
We may also use Looped, a secure third-party application, to provide educational materials, treatment tracking, and patient rewards.
All health information collected or transmitted through these platforms is protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or appointment requests

  • Deliver requested services and educational resources

  • Send occasional updates, newsletters, or promotional information (you may unsubscribe at any time)

  • Improve our website, services, and advertising performance

  • Maintain records as required by law

We will never sell or share your personal or medical information for marketing purposes without your explicit consent.

3. How We Protect Your Information

  • All medical data is stored and transmitted using HIPAA-compliant systems (Osmind, Looped).

  • Non-medical website data is protected through encryption (SSL) and secure servers.

  • Access to information is restricted to authorized staff who require it for treatment, billing, or operational purposes.

Despite these safeguards, no online system can guarantee 100% security. By using our site, you acknowledge and accept this risk.

4. Third-Party Services

We use trusted third-party services that may collect limited information through cookies or embedded tools, including:

  • Google Ads and Analytics (advertising and performance tracking)

  • Mailchimp (email newsletters)

  • Acuity Scheduling (appointment booking)

  • Osmind (electronic medical record)

  • Looped (education and rewards program)

These third parties maintain their own privacy policies, which govern how they handle your information.

5. Your Rights

You have the right to:

  • Request access to or copies of your medical records

  • Request corrections to inaccurate information

  • Request limitations on how your information is used or disclosed

  • Withdraw consent to receive marketing communications

To exercise these rights, contact us at info@the-me-clinic.com.

6. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from children without parental consent.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Modern Experience Clinic
13792 Reimer Dr N
Maple Grove, MN 55311
📧 info@the-me-clinic.com